Privacy Policy

Last Updated: September 2026

At Foxy Glow Coatings, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal data that is collected and recorded by Foxy Glow Coatings and how we use it, in strict compliance with the European General Data Protection Regulation (GDPR / Dutch AVG) and the European ePrivacy Directive.

1. Data Controller
The entity responsible for processing your personal data (the Data Controller) is:

• Company Name: Foxy Glow Coatings
• Trade Register (KvK-nummer): 42106191
• Establishment Number (Vestigingsnummer): 000066094879
• VAT Number (Btw-id): NL005497833B52
• Address: Landsteinerlaan 59, 7548 AL Enschede, The Netherlands
• Email: info@foxyglowcoatings.nl
• Phone: +31 6 87709306

2. Personal Data We Collect
When you request an estimate, contact us through our website forms, or interact with our services, we may collect and process the following information:

• Identification & Contact Data: First name, last name, phone number, email address.
• Location & Project Address: Street address, house number, postal code, and city (required to verify service feasibility and dispatch installation equipment).
• Project Specifications: Requested service (e.g., polyaspartic garage coatings, commercial or industrial floors), area dimensions, current floor condition, and custom notes.
• Technical & Usage Data: IP address, device type, browser specifications, pages visited, and interaction events recorded via secure server logs and functional cookies.

3. Purpose and Legal Basis of Processing
We process your personal data exclusively on lawful grounds established under Article 6 of the GDPR (AVG):

• Pre-contractual & Contractual Measures (Art. 6(1)(b) GDPR): Processing is required to respond to inquiries, evaluate project specifications, calculate non-binding price quotes, and execute agreed-upon floor coating installations.
• Consent (Art. 6(1)(a) GDPR): Required for loading optional marketing/analytical cookies, tracking pixels, or sending voluntary promotional updates. You may revoke consent at any time.
• Compliance with Legal Obligations (Art. 6(1)(c) GDPR): Processing required to comply with Dutch commercial and tax record retention laws (Belastingdienst).
• Legitimate Interests (Art. 6(1)(f) GDPR): To monitor site security, prevent fraudulent form submissions, and maintain reliable website operations.

4. Advertising, Analytics & Tracking Pixels
We use analytics and advertising tools to measure performance and reach prospective clients:

• Google Ads & Google Analytics: Used to analyze aggregate website traffic, assess visitor engagement, and measure quote inquiry conversions.
• Meta Pixel (Facebook & Instagram): Used to assess advertising campaign performance and present relevant flooring services across Meta platforms.

These third-party platforms deploy cookies and identifiers to track referral performance. These non-essential marketing and analytical technologies only load after you grant explicit consent through our website cookie banner. You can modify or withdraw your consent at any time via your browser settings or our site preferences.

5. Data Sharing and Third-Party Processors
We do not sell, rent, or trade your personal data. Personal data is shared only with trusted data processors under binding data processing agreements, strictly necessary to deliver our services:

• Hosting & CMS Infrastructure: Cloud hosting and web content delivery providers (including Tilda).
• Advertising & Marketing Partners: Google LLC and Meta Platforms Inc., subject to your explicit cookie choices.
• Communications & IT Services: Secure email routing, telephony platforms, and technical maintenance providers.
• Statutory Authorities: Dutch tax authorities, judicial bodies, or law enforcement only when strictly required by applicable Dutch or EU legislation.

6. Data Retention Period
We retain personal data only for the duration necessary to satisfy the purpose for which it was gathered:

• Quote Inquiries: General inquiries and estimates that do not result in a contract are archived and deleted within 12 months.
• Contractual & Invoicing Records: In accordance with Dutch tax legislation (Article 52 of the Algemene wet inzake rijksbelastingen), transaction records and client invoices are retained for the statutory period of 7 years.
• Marketing Cookie Data: Retained according to standard partner retention schedules or until you clear your cookies.

7. Your Statutory Rights (GDPR / AVG)
Under the GDPR, you have the following rights regarding your personal records:

• Right of Access (Art. 15 GDPR): Obtain confirmation and a copy of the personal data we hold about you.
• Right to Rectification (Art. 16 GDPR): Correct inaccurate or incomplete data.
• Right to Erasure (Art. 17 GDPR): Request the deletion of your personal data ("right to be forgotten"), unless retention is mandatory under statutory Dutch tax regulations.
• Right to Restriction of Processing (Art. 18 GDPR): Limit the processing of your data under specific circumstances.
• Right to Data Portability (Art. 20 GDPR): Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object (Art. 21 GDPR): Object to data processing conducted on the basis of legitimate interests.

To exercise any of these rights, email us at info@foxyglowcoatings.nl. We verify your request and respond within 30 calendar days.
You also have the right to lodge a formal complaint with the Dutch data protection authority:
Autoriteit Persoonsgegevens
Postbus 93374, 2509 AJ Den Haag
Website: autoriteitpersoonsgegevens.nl

8. Cookies and Storage Technologies
Our website utilizes essential functional cookies necessary for core site features (security, contact form delivery, and interactive map displays). Non-essential cookies used for advertising and audience insights are managed strictly via your cookie banner preferences.

9. Contact Details
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

• Foxy Glow Coatings
• Address: Landsteinerlaan 59, 7548 AL Enschede, The Netherlands
• Email: info@foxyglowcoatings.nl
• Phone: +31 6 87709306